Family Stories

Thank you to every person who made Joseph's stay feel like you are family. All of your caring and concern goes above and beyond what anyone could hope for.

Dan was a resident from January, 2013, until June 11, 2016. He received wonderful care throughout that time, as did his wife who passed in December, 2013. Dan transitioned to the care under Care Initiatives Hospice in April, 2016. As his family, we were thoroughly impressed by the extraordinary, compassionate care provided by your entire team for Dan as well as for us. We thank all of you for what you do with such grace.

   If you should ever have to go through a terrible time as we did, please remember Ridgewood and Care Initiatives Hospice - Albia. You will never be alone.

Thank you all for taking such good care of me during my stay. Each of you were so kind and patient with me and my family. Your kindness is truly appreciated. 

My words seem too small to express my gratitude for all your loving care for my mother this past year. Knowing mom was being cared for so well in our absence was a true blessing. Our whole family enjoyed the many kindnesses you afforded us especially at the holiday meals and events. 

We want to thank you for all your thoughtfulness and kindess in making our wish come true. Francis is a horseman through and through and so enjoyed his time with Misty. It also eased his mind to see how well she is doing. Thank you for giving us a day of special memories.

Thank you so much for all you did for Mom. It was good to know she was getting good care from loving people.

The care you have given my mother has been so appreciated! I know she was in the best hands she could be. Your thoughtfulness and care of Mom, as with any patient, takes dedication and I believe the hands of God work through you. Please know I and my family are so very thankful!

We are so fortunate to have had our father recover from an injury and be rehabilitated at NorthCrest Care Facility. The patience and thoughtfulness that all the staff from the front offices to the building maintenance workers was 1st class and very much appreciated. 

Thank you for a 2nd time for taking such good care of XXXX. He is in no more pain. We are grateful to all of you, you always go “above and beyond” to be helpful to your resients and their families. Keep up the wonderful work!

Thank you to all the staff! We greatly appreciate all the loving care you gave to our mom! It takes special gifted people to care for the elderly...and Judy, thanks for sharing your cut dog with Mom when she needed it. 

Thank you to every person who made Joseph Z. feel like family. All of your care goes above and beyond what anyone could hope for. Bless all of you.

I wanted to express my gratitude to your staff for the excellent care Mom received during her stay at Westwood. Mom spoke very highly of the entire staff and we took great comfort in knowing she was receiving excellent care. 

I must commend the therapy staff. Over the years I have spent many hours in many different therapy departments. I would rate the caring staff at NorthCrest at the top of the list.