Family Stories

I am writing this letter to express my gratitude and to recognize Mechanicsville Specialty Care in Mechanicsville, IA, one of your Care Initiative care centers. My mother has been a resident there for over 9-1/2 years. She has Alzheimer's and is currently on hospice care. 
The staff is not only professional and skilled, they are caring, patient and compassionate. They give their smiles freely and can calm and reassure my mother in her confusion and anxiety. When I have visited her through the window (since COVID) I have seen my mother look up at a staff member with the look of a child seeking guidance and direction and I am convinced they are her family. The staff has changed in those 9-1/2 years but I have come to know many of them very well and they are part of my family too. 
Everyone ... are to be highly commended for their dedication in the past and heroic efforts during the COVID 19 Pandemic! I also recognize and praise the entire Care Initiative Hospice team. How reassuring it is that I can trust they are caring for and protecting my mother in such a loving way. Isn't that what anyone would want for their loved one? 

Thank you for the croton. I love plants! But I think you know that. Thank you for taking such good care of Mom. You kept her healthy and happy for a long time and for that I am eternally grateful. Hugs to all of you. You are all amazing at what you do.

Dubuque Specialty Care is like home. You can connect with many people.  The staff at Dubuque Specialty Care treat me very well. They aim to please and the staff have big hearts. I have progressed 100% in every aspect. They offer a variety of menu options and change up the menus as well. I enjoy having pizza day and going on outings to the casino. I have made new friends and learned new things.

My Mom gets excellent care by the staff! 

The therapists were very professional, compassionate, and instrumental in strengthening and preparing our father to go home again. The nursing staff kept on top of all the medical needs our father needed during his recovery period here. They were very polite and kept us up to date with Dad’s medical progress. The nursing aids were kind, patient, and prompt with Dad’s personal needs and safety. 

The care you have given my mother has been so appreciated! I know she was in the best hands she could be. Your thoughtfulness and care of Mom, as with any patient, takes dedication and I believe the hands of God work through you. Please know I and my family are so very thankful!

Awesome care center. All therapists are excellent. Nurses and most CNAs are excellent. Most meals are good. Bedrooms with individual bathrooms and showers are really nice. Will miss the staff now that I'm back home alone.

The wonderful care they give to their residents. The love they show.

The staff and the relationship with the residents is second to none. The community involvement is absolutely the best I’ve ever seen!!!

From the moment I walked into Southern Hills I knew this was the place for Mom. Thank you for the love you gave her and sharing your memories with me. I am deeply grateful for all you have done. 

I wish we would have started hospice sooner for my wife. She appreciated the care. There was one lady she really hit it off with and the staff were always there when we needed. The social worker has been attentive in following up with me. I was very pleased with Care Initiatives Hospice - Greenfield. 

   If you should ever have to go through a terrible time as we did, please remember Ridgewood and Care Initiatives Hospice - Albia. You will never be alone.

...the nurses and staff are extremely dedicated to each resident. I was blessed to have my mother experience their loving care. In fact, I saw my mother bloom during her stay at Heritage. It was so sweet when I realized that most of the staff, lovingly called her Grandma. My love and everlasting thanks to each of you.