Family Stories

Good food. I liked it - good selection. Bingo and music OK. Therapy pushes you a little bit, because I haven't done any exercise for years. I chose to come back for outpatient because they are helping me get back to who I was. Staff is friendly.

Everything was wonderful. I didn't think I was going to be able to return home but with the great care, I got to. The therapist and nursing staff help to make this possible. They are all now my friends. 

We want to thank you for all your thoughtfulness and kindess in making our wish come true. Francis is a horseman through and through and so enjoyed his time with Misty. It also eased his mind to see how well she is doing. Thank you for giving us a day of special memories.

I must commend the therapy staff. Over the years I have spent many hours in many different therapy departments. I would rate the caring staff at NorthCrest at the top of the list. 

I spent 3 weeks at NorthCrest in Jan 2018 recovering from major surgery. The following are my impressions of the facility. Physical building-the building was kept very clean, safe, and welcoming. The housekeeping staff seemed to be very thorough. The rooms are not large but were adequate for my needs. Food-the food was better than I expected in a nursing home environment. Staff-I cannot say enough nice things about the staff. Both nurses and CNA’s were excellent caretakers. Since returning home I have sung your praises everywhere!

From the moment I talked with Admissions about the possibility of (having Mom) come to Ravenwod, to the present, we have been welcomed like family. The staff made the paperwork painless; the nursing staff took over Mom's health care; and the social worker has aided me every step of the way. Thank you all for making Ravenwood home! 

Thank you to all the patient care personnel for caring for our special lady.

Thanks to each of you for your love, respect and excellent care you give to all of us residents. During the difficult time of being so dependent, I felt your kindness. There was also the pleasure of wonderful food and varied activities. Thank you so much. 

Thank you to every person who made Joseph Z. feel like family. All of your care goes above and beyond what anyone could hope for. Bless all of you.

Our family would like to express our gratitude for the care you gave Mother as a resident for almost two years. We found all staff to be most professional and very caring. Her room was spotless and staff was always willing to address concerns. We feel Southern Hills is a shining example of caring for those who are unable to care for themselves.

As a former resident of the Dunlap Specialty Care Location in Dunlap, IA., I want to thank you, Brandon T. as well as all of your wonderful staff for making everybody's stay a pleasant one

The nursing team is amazing and so VERY compassionate to residents and their families. The administration staff is helpful, kind and truly genuine in their desire to help families and their loved ones. I never considered any of the staff as my co-workers...they are my friends and I loved working with them all.

Nice staff and clean building (Avoca).

Thank you all so much for your kindness, support and great care throughout Mom’s rehab and journey back to good health.