Family Stories

...thanks again for all your team did for (my mom) while she was there.  I'm so grateful that she was well cared for and has a very good taste in her mouth about her experience.  She even liked the food!  Her care team of nurses, aides, therapy, and such all treated her very well.

Thank you to all the staff! We greatly appreciate all the loving care you gave to our mom! It takes special gifted people to care for the elderly...and Judy, thanks for sharing your cut dog with Mom when she needed it. 

All of the staff took such great care of my dad! Thank you for everything you did! 

We are grateful for the compassionate and loving care that you were able to provide our mother. Your entire staff displayed daily acts of kindness and compassion that did not go unnoticed. 

We can't begin to express how grateful and appreciative we are for all you do. Your kindness, compassion, hard work and humor make such a difference in the lives of your residents. Thank you for taking care of Dad on his good days and his bad days. I know he considers this place home and is very comfortable. I tell everyone I know who luck I am that we have such a great nursing [facility] here in La Porte City.

On behalf of all of our family, I want to thank you and all the staff for the excellent care for XXXXX during his time with you. Everyone was always so kind, loving, helpful and compassionate. We know he was well cared for. I appreciate that I was called with reports of even the littlest things concerning his care and health. We trusted all of you to give him your best. 

The staff is great! They are professional, kinda, good-spirited people. I was able to ask for things; they were willing to help. The facility is nice, clean, I love the way the rooms are set up. The activities speaks volumes. You make sure there are things to do. With your care, I'm in better shape than when I came. 

Great staff overall. Care matters.

We were very pleased with the care at Ravenwood. They were attentive to Mom and always answered any questions we had. We wouuld highly recommend Ravenwood. 

It’s obviously difficult and scary to think about a loved one’s time coming to an end, but for my family, it came down to the comfortability and helping my grandma feel loved in her final days. I didn’t know a lot about hospice until this point and that made me really nervous, but we had someone by our side from Care Initiatives through every step. They were very knowledgeable and answered every question with compassion. My family never felt alone, and I think it takes quality people to achieve that. I couldn’t have asked for better people to have at our side.

During my entire stay at West Ridge, I have received nothing but the best care, especially during my 14 days of isolation. The girls would put costumes on and continue to provide the best care. I will forever be thankful!

I would like to thank all the staff for taking such excellent care of my wife, Eve. Eve made such great progress while she was there. Whenever I would call to check on Eve, I was greeted with a friendly voice which gave me comfort knowing Eve was in such a caring place, Thank you for doing everything you could for Eve.

Thank you for your dedication and the crae that you give to all. Thank for working so hard to keep everyone safe during this crazy epidemic. We can't thank you enough for all that you do for my mother. Many of you have known her for a long time and for some it has been over 10 years. Living so far away in Michigan has meant our visites are never often enough, and now it is unknown when we can come again. Please know that you are in our prayers, and we appreciation you all so much. 

Dear Erica,

On behalf of all of our family, I want to thank you and all the staff for the excellent care XXXX received during his time with you. Everyone was always so kind, loving, helpful, compassionate. I appreciate that I was called with reports of even the littlest things concerning his care and health. We trusted all of you to give your very best. 

Sincerely,