Family Stories

To everyone who took care of me. I had such special care. I will never forget how special you all are! Also had such fun times! Keep up the good work with everyone!

We want to thank you all for the great care you gave Mike. As he always told us, "everyone is so nice," the food is very good" and they take good care of me." It always made us feel he was in good hands. Thanks for all you do!

I chose Dubuque Specialty Care because it was close to my house and I knew another person who lived there. They were happy with the care they were given. The staff here treat me excellent. I was so sick when I came, my medications had me so confused that I couldn’t walk. I was falling down all the time. Today, I enjoy going to bingo, music, manicures and meeting with the residents. I enjoy the food here, especially the roast beef with onions and cheese, the desserts, fresh fruit and the coffee. The atmosphere energizes me.

These people are wonderful. They moved quick when we needed them and made the last few days of my fathers life as peaceful as they could. Thank you.

I would like to thank your staff on every shift at Care Initiatives - State Center for looking after my friend and neighbor. I would appreciate very much if you could let the evening and night shifts know how she is a kind and loving person and has been throughout her life. I'm thankful that she has a place to turn to in the time of her life where she needs more assistance.

  You have no idea how I miss your friendly faces and willingness (to) help. Keep up the good work and God bless you all for all your care and extra help to us while at Southern Hills.

On behalf of everyone involved in the search for Jake Wilson, I want to personally thank you for your donation of food. Your generosity and support is an encouraging reminder of why our community is so great.

Thanks Again!

Sheriff Tony Thompson

The nurses and staff are so loving and caring.... Mom loves them and feels so safe! Thanks for all you do everyday.

I spent 3 weeks at NorthCrest in Jan 2018 recovering from major surgery. The following are my impressions of the facility. Physical building-the building was kept very clean, safe, and welcoming. The housekeeping staff seemed to be very thorough. The rooms are not large but were adequate for my needs. Food-the food was better than I expected in a nursing home environment. Staff-I cannot say enough nice things about the staff. Both nurses and CNA’s were excellent caretakers. Since returning home I have sung your praises everywhere!

Thank you for the care you provided for our mom and for the support that you have shown our family. Our mom dearly loved Raelyn and Lori, and we found comfort in the words of Deb, Darci, Brenda, and Beth. You are all very special people.

The staff worked so well together and seemed to really enjoy the patients and each other. Leslie and Paulette have created an effective and compassionate culture of caring. The staff always seemed to welcome Lori/family as part of the team, encouraging our input as they educated us.

...We'd like to thank all the wondering nurses and aides at Southern Hills Specialty Care. 

Those who come to this world and make a job of taking care of anyone who needs it. Those people are “The CareGivers,” and that is what all of you are at NorthCrest Specialty Care.

I know XXXXX was happy with the care he received and so am I. Thank you very much for everything you have done. 

I had four major surgeries at 2 different hospitals before going to Northcrest. Right away I met very helpful and nice people that made me feel comfortable and cared for.  They explained what they were doing and why, while making me feel at home. The people at Northcrest and Care Initiatives do really care. Hats off to all of you!