Family Stories

Your loving kindess to my mom is so appreciated. Your kind and fun stories about her are cherished! I have been watching the compassionate care of all patients for 5 ½ years. It is truly a gift of God. You are a very personal staff and for that we are grateful.

We thank all of you who work together to provide such a great place for our dad. We observe your kind, respectful and patient interactions with your resident and their families. Thank you for doing it so well! 

   If you should ever have to go throught a terrible time as we did, please remember Ridgewood and Care Initiatives Hospice - Albia. You will never be alone.

Thank you so much for all you did for Mom. It was good to know she was getting good care from loving people.

I was very impressed with the quality of the facility and especially the kind and caring staff that I met there. It was a pleasant experience to see your Mom at that fine, well-equipped, immaculately clean, modern facility. Your Mom looked better than I can remember seeing her in the past several years. A huge plus!

Thank you to everyone for your efforts in making our parents welcome. This was a first and quite traumatic, and your TLC made this experience so much more comfortable. It’s peace of mind to know you have their best interests at heart.

We are so fortunate to have had our father recover from an injury and be rehabilitated at NorthCrest Care Facility. The patience and thoughtfulness that all the staff from the front offices to the building maintenance workers was 1st class and very much appreciated. 

I spent 3 weeks at NorthCrest in Jan 2018 recovering from major surgery. The following are my impressions of the facility. Physical building-the building was kept very clean, safe, and welcoming. The housekeeping staff seemed to be very thorough. The rooms are not large but were adequate for my needs. Food-the food was better than I expected in a nursing home environment. Staff-I cannot say enough nice things about the staff. Both nurses and CNA’s were excellent caretakers. Since returning home I have sung your praises everywhere!

I chose Dubuque Specialty Care because it was close to my house and I knew another person who lived there. They were happy with the care they were given. The staff here treat me excellent. I was so sick when I came, my medications had me so confused that I couldn’t walk. I was falling down all the time. Today, I enjoy going to bingo, music, manicures and meeting with the residents. I enjoy the food here, especially the roast beef with onions and cheese, the desserts, fresh fruit and the coffee. The atmosphere energizes me.

Thank you to all the patient care personnel for caring for our special lady.

I cannot possibly thank all those who took good care of (my wife). You not only looked after her but you were aware of my needs and helped me through a very trying time.

We are grateful for the compassionate and loving care that you were able to provide our mother. Your entire staff displayed daily acts of kindness and compassion that did not go unnoticed. 

Thank you for a 2nd time for taking such good care of XXXX. He is in no more pain. We are grateful to all of you, you always go “above and beyond” to be helpful to your resients and their families. Keep up the wonderful work!

Our family wants to thank you so much for all the love, support, help and care we all received. XXXX were so well taken care of by all of you.