Family Stories
I am so happy to be back home but I am thankful...for your care. I won't forget your kindness. I feel like I was given the tools to be at home. God bless all of you.
The staff are very knowledgeable and respect my body and privacy. They are very helpful when needed. Staff will go out of their way to make sure your needs are met. Would recommend this facility to anybody.
...the nurses and staff are extremely dedicated to each resident. I was blessed to have my mother experience their loving care. In fact, I saw my mother bloom during her stay at Heritage. It was so sweet when I realized that most of the staff, lovingly called her Grandma. My love and everlasting thanks to each of you.
Our mom stayed here (West Ridge Specialty Care in Knoxville) for about a month last March after a stay in the hospital. Thank you for being there when we needed you!
Thank you for the excellent care I received. It made my stay wonderful! A lot of hard work by all employees made the rehab stay seem like a vacation to me! Special people work there!
Thank you all so much for your care and attention these past four weeks towards our dear mom! We appreciate your love and care more than words are able to express. In appreciation for all the simple little things you do to help us support our mom, we thought it appropriate to give each of you one of Mom's favorite books, "Love Does" by Bob Goff. As the title states, love goes out and does things, even if they are the most simple of things, to show we care for others.
The care I have been given at Northcrest has been exceptional. The staff is attentive and the facility is comfortable, clean and a fine place to recover.
Please accept my sincere thanks and appreciation for your care and attention. You have all been so kind and patient. I love your smiles, your friendliness and also your sincerity in you rowkr. You all deserve a big gold star for a job well done
Your staff are to be commended for the job everyone did in taking care of B. You all made me and my family feel very welcomed and comfortable. Your staff is now a part of our family. Thank you.
I appreciate everything this hospice team does for our facility! They work together to provide a smooth transition into hospice care. Their team approach is fantastic and comforting to our residents and their families. They add to the team effort in making sure our resident's needs are met. I can't thank them enough for all that they do!
A beautiful, clean facility. Newer management that is attentive, genuinely cares about their residents, and kind. One of the few 5-star rated facilities in the area.
Our family would like to express our gratitude for the care you gave Mother as a resident for almost two years. We found all staff to be most professional and very caring. Her room was spotless and staff was always willing to address concerns. We feel Southern Hills is a shining example of caring for those who are unable to care for themselves.
If you should ever have to go through a terrible time as we did, please remember Ridgewood and Care Initiatives Hospice - Albia. You will never be alone.
You and your staff are to be commended for the job of taking care of (Mom). Everyone went above and beyond the call of duty. You all made me and my family feel very welcomed and comfortable. Saying thank you just doesn't seem enough, but it's what we have.