Family Stories

I’m so very thankful for all that you and everyone does for Mom’s recovery. You are all very kind. Just wonderful to work with, and I’m so happy Mom is in good hands! 

Excellent place to work! Caring staff always striving to go above and beyond!

The care that my mother is receiving at Avoca Specialty Care is beyond anything I could have imagined. My mother was smiling, clean, well fed (with AMAZING food), medications given personally, wounds and health issues taken care of daily, exercise, faith needs met, and most importantly...given constant respect and kind words by ALL the staff. Thank you to all of you!

Thank you for the memorial plant we received. Your thoughtfulness is much appreciated. Thank you also for your excellent care that she received while there. 

My family member "loves" NorthCrest and the care provided in rehabiltion. Thank you for your service!

I want to thank everyone for the wonderful you gave my sister. I tell everyone that this nursing home is the best. It's always clean and staff are wonderful. Again, thanks so much and God bless you all. 

(Sioux City Hospice)

We want to extend our appreciation for the care and love that was shown to our father. We thank you for your kindness and support given to our family. All staff were good to us. Pam was especially helpful and Sue, the chaplain, touched our hearts and gave us God's peace and presence. Thank you again .

A beautiful, clean facility. Newer management that is attentive, genuinely cares about their residents, and kind. One of the few 5-star rated facilities in the area.

My mother had to go to Westwood Specialty Care (in Sioux City) because of a stroke. I am very impressed with the kind and professional staff at Westwood. Their speech therapy department is the best of the best. After only a few weeks, she is speaking coherent sentences. I am very happy with Westwood Specialty Care and would highly recommend it to anyone looking for a safe and well run facility.

   If you should ever have to go through a terrible time as we did, please remember Ridgewood and Care Initiatives Hospice - Albia. You will never be alone.

Thank you for the great care you give to my grandfather.

I first want to start by saying – this is why I wanted to come back to NorthCrest Specialty Care. I think all of your OT and physical therapy are great. I’ve learned a lot through them. The staff are great and helpful. Also, they are understanding and if you have questions, they always seem to have the answers and if they don’t know, they try to find out for you. Your nurses are great. If you need something, they get it if they can. I like all of you very much!

Thank you so much for all you did for Mom. It was good to know she was getting good care from loving people.

One of the first things Mom asked after she came back was, "Am at the Care Center?" I told her she was home and she nodded. She loved the staff and residents. Thank you to absolutely everyone who helped Mom with care and compassion in her last days. Everything was greatly appreciated!