Family Stories

Thank you all for the wonderful care you gave XXXXX and the friendships she enjoyed. God Bless All.

Always excited to come visit. The desk ladies are always welcoming! As I walk down the hall everyone says hi and calls me by name! Love it there!

Great stay. All staff were friendly and accommodating. Food was very good. Beautiful facility. All staff made patient and family feel very welcome and informed.

Thank you for the care you provided for our mom and for the support that you have shown our family. Our mom dearly loved Raelyn and Lori, and we found comfort in the words of Deb, Darci, Brenda, and Beth. You are all very special people.

I am so happy to be back home but I am thankful...for your care. I won't forget your kindness. I feel like I was given the tools to be at home. God bless all of you.

From the moment I talked with Admissions about the possibility of (having Mom) come to Ravenwod, to the present, we have been welcomed like family. The staff made the paperwork painless; the nursing staff took over Mom's health care; and the social worker has aided me every step of the way. Thank you all for making Ravenwood home! 

Thank you to every person who made Joseph Z. feel like family. All of your care goes above and beyond what anyone could hope for. Bless all of you.

Dubuque Specialty Care is like home. You can connect with many people.  The staff at Dubuque Specialty Care treat me very well. They aim to please and the staff have big hearts. I have progressed 100% in every aspect. They offer a variety of menu options and change up the menus as well. I enjoy having pizza day and going on outings to the casino. I have made new friends and learned new things.

 My 92 year old father was in Correctionville Nursing and Rehab Center (aka Correctionville Specialty Care). The staff was amazing.  My father was well cared for by the nurses and all other staff. They were patient and kind with him as well as with my siblings and myself. 

We are so fortunate to have had our father recover from an injury and be rehabilitated at NorthCrest Care Facility. The patience and thoughtfulness that all the staff from the front offices to the building maintenance workers was 1st class and very much appreciated. 

The care I have been given at Northcrest has been exceptional. The staff is attentive and the facility is comfortable, clean and a fine place to recover. 

I wish to express my personal satisfaction for the excellent care I received at Southridge. Your staff was great. Over and over I heard lots of ‘please’, ‘thank you’ and ‘you’re welcome’ both in my room and from conversations I overheard. The rehab team was also great. Best wishes to you all the great people who serve at Southridge! 

Thank you all so very much for everything, you all were so amazing with my mother and truly helped my family in our time of need.

I spent 3 weeks at NorthCrest in Jan 2018 recovering from major surgery. The following are my impressions of the facility. Physical building-the building was kept very clean, safe, and welcoming. The housekeeping staff seemed to be very thorough. The rooms are not large but were adequate for my needs. Food-the food was better than I expected in a nursing home environment. Staff-I cannot say enough nice things about the staff. Both nurses and CNA’s were excellent caretakers. Since returning home I have sung your praises everywhere!