Family Stories

The staff worked so well together and seemed to really enjoy the patients and each other. Leslie and Paulette have created an effective and compassionate culture of caring. The staff always seemed to welcome Lori/family as part of the team, encouraging our input as they educated us.

I would like to thank your staff on every shift at Care Initiatives - State Center for looking after my friend and neighbor. I would appreciate very much if you could let the evening and night shifts know how she is a kind and loving person and has been throughout her life. I'm thankful that she has a place to turn to in the time of her life where she needs more assistance.

Thanks to each of you for your love, respect and excellent care you give to all of us residents. During the difficult time of being so dependent, I felt your kindness. There was also the pleasure of wonderful food and varied activities. Thank you so much. 

The nurses and staff are so loving and caring.... Mom loves them and feels so safe! Thanks for all you do everyday.

Thank you so much for everything you all do for dad & the other residents! Know it’s such a hard time and we just pray things can get better! 

I wish to express my personal satisfaction for the excellent care I received at Southridge. Your staff was great. Over and over I heard lots of ‘please’, ‘thank you’ and ‘you’re welcome’ both in my room and from conversations I overheard. The rehab team was also great. Best wishes to you all the great people who serve at Southridge! 

One of the first things Mom asked after she came back was, "Am at the Care Center?" I told her she was home and she nodded. She loved the staff and residents. Thank you to absolutely everyone who helped Mom with care and compassion in her last days. Everything was greatly appreciated!

The care I have been given at Northcrest has been exceptional. The staff is attentive and the facility is comfortable, clean and a fine place to recover. 

The staff are so very fantastic to my uncle and us. So thankful he is there.

We, the family of Dorothy B., would like to...thank the staff at Belle Plaine Specialty Care, particularly Sara Johnson and Bonny Chilcote, for their kindness and care they provided Dorothy and our family.

Always excited to come visit. The desk ladies are always welcoming! As I walk down the hall everyone says hi and calls me by name! Love it there!

We want you all to know how much we appreciated your loving kindness to our Minnie R. We are so thankful to everyone who helped care for her. 

Thanks for all the love and care I received. You helped me get better for sure and its good to be home. Our family is very thankful for everyone! 

Overall pleased with the care my grandfather recieved. He wasn't there long, but I'm convinced he went peacefully. My grandfather was there from the middle of October to the middle of November before he passed away from his illnesses. The staff were really supportive with the emotional rollercoaster experience this was!!!! So thank you from the N******* F**** family 💕