Family Stories

Thank you to everyone for your efforts in making our parents welcome. This was a first and quite traumatic, and your TLC made this experience so much more comfortable. It’s peace of mind to know you have their best interests at heart.

The nurses are very good to us. Everybody seems friendly and we get to meet new people that are enjoyable to talk with. Everything is very neat and clean. CNA’s are happy to wait on all of us. There is church three times a week and it’s nice to have that opportunity. I like that visitors are always welcome.

I wish to express my personal satisfaction for the excellent care I received at Southridge. Your staff was great. The rehab team was also great. They were all very professional and we obviously interested in my recovery.

Best wishes! 

  You have no idea how I miss your friendly faces and willingness (to) help. Keep up the good work and God bless you all for all your care and extra help to us while at Southern Hills.

I wish to express my personal satisfaction for the excellent care I received at Southridge. Your staff was great. Over and over I heard lots of ‘please’, ‘thank you’ and ‘you’re welcome’ both in my room and from conversations I overheard. The rehab team was also great. Best wishes to you all the great people who serve at Southridge! 

The therapists were very professional, compassionate, and instrumental in strengthening and preparing our father to go home again. The nursing staff kept on top of all the medical needs our father needed during his recovery period here. They were very polite and kept us up to date with Dad’s medical progress. The nursing aids were kind, patient, and prompt with Dad’s personal needs and safety. 

When my wife lived there she had very good workers and nurses. All of the Ravenswood helpers were great! I will always be greatfull for all that was done for my family. Thank you!

We would like to acknowledge the wonderful staff at Ridgewood Specialty Care in Ottumwa, IA. My dad was recently there for 20+ days for physical therapy. Everyone was attentive, patient, and well-informed. We were truly impressed and appreciative of the care and PT my dad received. He improved so much and we are very grateful. Thank you, Ridgewood. 

Forget all the stereotypes of nursing homes - this place rocks! The food is good, everything is spic and span, concern for safety and infection control - no shortcuts. Every single encounter with ever staff was caring, competent, compassionate. The therapist treated us (family members) like we were part of the team and was interested in our success. God bless them! 

Dear Erica,

On behalf of all of our family, I want to thank you and all the staff for the excellent care XXXX received during his time with you. Everyone was always so kind, loving, helpful, compassionate. I appreciate that I was called with reports of even the littlest things concerning his care and health. We trusted all of you to give your very best. 

Sincerely,

Mom entered Sibley Specialty Care under the care of Care Initiatives Hospice. She was only there a week but we cannot express enough how wonderful the care was from both Sibley's staff and the Hospice staff. Our family so appreciated the gentleness and caring shown to our Mom. 

You and your staff are to be commended for the job of taking care of (Mom). Everyone went above and beyond the call of duty. You all made me and my family feel very welcomed and comfortable. Saying thank you just doesn't seem enough, but it's what we have. 

Your loving kindess to my mom is so appreciated. Your kind and fun stories about her are cherished! I have been watching the compassionate care of all patients for 5 ½ years. It is truly a gift of God. You are a very personal staff and for that we are grateful.

We are so fortunate to have had our father recover from an injury and be rehabilitated at NorthCrest Care Facility. The patience and thoughtfulness that all the staff from the front offices to the building maintenance workers was 1st class and very much appreciated.