Family Stories
We would like to thank your staff for the compassionate care you all gave Marie during her final months. Not only did you help her, but also us. Being available if there were any concerns, giving comfort to our hearts knowing that she was being well taken care of, helping us spiritually and making the transition much easier for all of us.
We thank all of you who work together to provide such a great place for our dad. We observe your kind, respectful and patient interactions with your resident and their families. Thank you for doing it so well!
Thank you to the group home staff and aids for the help given us. It's been a great honor to be under your excellent care here in the group home by your staff and aids for this I thank you.
Thank you for the great care you give to my grandfather.
A Big Thank You to everyone at Kingsley Specialty Care. It's great to be home. One day at a time. Knee and balance (are) doing well, of course my puppies won't let me out of their sight. Keep up the good work. Very appreciated all that was done for me. God bless you all.
Very caring and well educated about their specialty! (Cedar Falls/Waterloo)
...our thanks and appreciation for all that you, each in your own way, did to help H***** be more comfortable, physically & emotionally, these last 13 months. Especially thank you for your perfect timing on his 'last wish' outing.
Dan was a resident from January, 2013, until June 11, 2016. He received wonderful care throughout that time, as did his wife who passed in December, 2013. Dan transitioned to the care under Care Initiatives Hospice in April, 2016. As his family, we were thoroughly impressed by the extraordinary, compassionate care provided by your entire team for Dan as well as for us. We thank all of you for what you do with such grace.
Thank you all for the warm welcome you gave to our mother. You’re “grand” as the Irish say we appreciate your genuine hospitality.
My father Robert B. has had the best care ever. All the staff has gone above and beyond to make sure all his needs were met.
A beautiful, clean facility. Newer management that is attentive, genuinely cares about their residents, and kind. One of the few 5-star rated facilities in the area.
I would like to thank your staff on every shift at Care Initiatives - State Center for looking after my friend and neighbor. I would appreciate very much if you could let the evening and night shifts know how she is a kind and loving person and has been throughout her life. I'm thankful that she has a place to turn to in the time of her life where she needs more assistance.
I first want to start by saying – this is why I wanted to come back to NorthCrest Specialty Care. I think all of your OT and physical therapy are great. I’ve learned a lot through them. The staff are great and helpful. Also, they are understanding and if you have questions, they always seem to have the answers and if they don’t know, they try to find out for you. Your nurses are great. If you need something, they get it if they can. I like all of you very much!
We want to thank you for all your thoughtfulness and kindess in making our wish come true. Francis is a horseman through and through and so enjoyed his time with Misty. It also eased his mind to see how well she is doing. Thank you for giving us a day of special memories.