Family Stories

I was visiting my brother at your facility...I was very impressed. The staff, nurses, volunteer are supportive caring and dedicated. ....this is a shining example of how this type of facility needs to be run ...It is done is such a way that you show respect and a caring attitude about each member of the community. I want to extend my appreciation and thanks for a job well done. You are God's special blessing to lots of people.

Awesome care center. All therapists are excellent. Nurses and most CNAs are excellent. Most meals are good. Bedrooms with individual bathrooms and showers are really nice. Will miss the staff now that I'm back home alone.

Thank you goes out to Care Initiatives Hospice (Sioux City) who recently helped guide my father through the final stages of his life. Your services were timely, effective, compassionate and well delivered. A special thank you goes out to Heidi and those that attended to our father's needs!

I cannot say 'thank you' enough to the nurses and staff for all that was dne for Mom during her final hours. The family is so grateful for all the love and support given to us during this difficult time. You all went out of your way to make us comfortable. You were able to give her peace that we couldn't have done at home.

Thank you with grateful hearts for the very best daily care you each gave Dad. He was so happy and loved your good food, too! And he loved each of you!

I worked for this company for over 3 years as a CNA. They have a great team at Heritage and they even paid for me to go back to school to get my nursing degree!

Thank you all so very much for everything, you all were so amazing with my mother and truly helped my family in our time of need.

 I enjoy being here! The staff is hard-working, the food is good, and there are lots of activities to participate in. I knew quite a few of the staff before coming to Belle Plaine Specialty Care and have made many friends since! I enjoy enjoys in Sara’s office and visiting as I have known her since she was a little girl. The facility is “cheery” and I would recommend it to anyone! 

Caring, friendly staff. The resident comes first.

Thanks to everyone for the great care and therapy I received. 

We can't begin to express how grateful and appreciative we are for all you do. Your kindness, compassion, hard work and humor make such a difference in the lives of your residents. Thank you for taking care of Dad on his good days and his bad days. I know he considers this place home and is very comfortable. I tell everyone I know who luck I am that we have such a great nursing [facility] here in La Porte City.

I just want to send a big thank you to all who made my stay comfortable. It was the last place I thought I'd be at this time in my life. but everyone was so kind and friendly. Therapists were great! Maintenance man Randy great! (LOL!) Also the food was great! I am a picky eater but I enjoyed every bit of it! Ate it all! Thank you for the friendliness and making my stay good.

Those who come to this world and make a job of taking care of anyone who needs it. Those people are “The CareGivers,” and that is what all of you are at NorthCrest Specialty Care.

I know XXXXX was happy with the care he received and so am I. Thank you very much for everything you have done. 

Best quality care team I have every seen. Makes me feel great to know my grandfather is in good hands. Keep up the good work!