Family Stories

Thank you all for the wonderful care you gave XXXXX and the friendships she enjoyed. God Bless All.

Thank you for the croton. I love plants! But I think you know that. Thank you for taking such good care of Mom. You kept her healthy and happy for a long time and for that I am eternally grateful. Hugs to all of you. You are all amazing at what you do.

Thank you for a 2nd time for taking such good care of XXXX. He is in no more pain. We are grateful to all of you, you always go “above and beyond” to be helpful to your resients and their families. Keep up the wonderful work!

Those who come to this world and make a job of taking care of anyone who needs it. Those people are “The CareGivers,” and that is what all of you are at NorthCrest Specialty Care.

I know XXXXX was happy with the care he received and so am I. Thank you very much for everything you have done. 

They were very helpful when my mother in law had to go to rehab.

   If you should ever have to go through a terrible time as we did, please remember Ridgewood and Care Initiatives Hospice - Albia. You will never be alone.

We wanted to send a quick note of appreciation for your hard work and dedication to providing excellent patient care despite all the uncertainty of the current pandemic. Your commitment to carin for a very vulnerable population does not go unnoticed! Thank for making a difference! Keep fighting the good fight! 

Our family would like to express our gratitude for the care you gave Mother as a resident for almost two years. We found all staff to be most professional and very caring. Her room was spotless and staff was always willing to address concerns. We feel Southern Hills is a shining example of caring for those who are unable to care for themselves.

I was visiting my brother at your facility...I was very impressed. The staff, nurses, volunteer are supportive caring and dedicated. ....this is a shining example of how this type of facility needs to be run ...It is done is such a way that you show respect and a caring attitude about each member of the community. I want to extend my appreciation and thanks for a job well done. You are God's special blessing to lots of people.

The building was kept very clean, safe and welcoming. The food was better than I had expected. The staff I cannot say enough nice things about. Both nurses and CNAs were excellent caretakers. 

Thank you to all of the staff who supported my grandmother for the 10 months she was cared for…were greatly appreciated. Thanks so much!

My Dad is currently here in V.A. Hospice. I couldn't be more pleased with the care he is receiving from ALL of the staff here. Thank you so much.

Always excited to come visit. The desk ladies are always welcoming! As I walk down the hall everyone says hi and calls me by name! Love it there!

My gratitudes, thoughts and prayers to all of you on lockdown and still caring for your residents. Thank you for your incredible service, strength, compassion and kindness. Be strong keep the faith.