Family Stories
When I came to Ravenwood, I was unsure of myself and I didn’t know what to expect. Right away, the staff made me feel comfortable. The wound that I came in with was severe, but the nurses were top notch. They took care of it every day, and every day it got better and better. Physical therapy stepped in right away too. I told them on day 1 that I was going to do my best and they helped me reach my goal by really pushing me. I did cycling as part of my therapy, and the first day on that bike, I went for 15 minutes. Keep in mind that I haven’t been on a bike in 40 years. I was so tired after our session, but was encouraged to walk back to my room instead of being wheeled back in the wheelchair like I thought I was going to be. I walked back with a lot of encouragement, and I kept reaching my goals since then. I couldn’t have done it without ya—each and every one of you. Ravenwood is a really great place to be.
Thank you so much for all you did for Mom. It was good to know she was getting good care from loving people.
Everything was wonderful. I didn't think I was going to be able to return home but with the great care, I got to. The therapist and nursing staff help to make this possible. They are all now my friends.
The therapists were very professional, compassionate, and instrumental in strengthening and preparing our father to go home again. The nursing staff kept on top of all the medical needs our father needed during his recovery period here. They were very polite and kept us up to date with Dad’s medical progress. The nursing aids were kind, patient, and prompt with Dad’s personal needs and safety.
I like the place. The staff are really nice and the food is decent. Justin Blumenthal the administrator is really friendly, helpful, and nice to talk to.
Pinnacle Specialty Care was my father's home these last 3 years. I would like to say thank you all so very very much for taking such great care of my dad. Nursing assistants and nurses, housekeeping and dietary you were all so nice to my dad. Even maintenance guy was great on a very windy day. The administration there were on the ball. Thanks for helping me out more than a few times. Sending our appreciation and hugs to every one of you. They did an outstanding job and I am very thankful.
Thank you for inviting me to do the devotional and discussion!! It was my first time in the facility. What a beautiful place and the ladies were lovely!
Thank you all so much for your care and attention these past four weeks towards our dear mom! We appreciate your love and care more than words are able to express. In appreciation for all the simple little things you do to help us support our mom, we thought it appropriate to give each of you one of Mom's favorite books, "Love Does" by Bob Goff. As the title states, love goes out and does things, even if they are the most simple of things, to show we care for others.
Thank you for taking care of my mom. With her not able to speak English, i was impressed with therapy, CNAs and nurses going above and beyond to please her. Not only did they find ways of communicating with her, they took care of her as if she was their own family. All of the staff was amazing, including management.
I wish to express my personal satisfaction for the excellent care I received at Southridge. Your staff was great. Over and over I heard lots of ‘please’, ‘thank you’ and ‘you’re welcome’ both in my room and from conversations I overheard. The rehab team was also great. Best wishes to you all the great people who serve at Southridge!
The building was kept very clean, safe and welcoming. The food was better than I had expected. The staff I cannot say enough nice things about. Both nurses and CNAs were excellent caretakers.
Thank you all so much for your kindess, support and great care throughout mom's rehab journey back to good health.
Thank you so much for the peace in lily in memory of our mother. Mom enjoyed participating in the many activities you offered. Most of all, she appreciated the care and comfort given by the staff. Thanks again for your loved care to Mom and to us.
As a former resident of the Dunlap Specialty Care Location in Dunlap, IA., I want to thank you, Brandon T. as well as all of your wonderful staff for making everybody's stay a pleasant one