Family Stories

The nurses are very good to us. Everybody seems friendly and we get to meet new people that are enjoyable to talk with. Everything is very neat and clean. CNA’s are happy to wait on all of us. There is church three times a week and it’s nice to have that opportunity. I like that visitors are always welcome.

Everyone was welcoming and very sincere. The department was very nice in every way.

We are so fortunate to have had our father recover from an injury and be rehabilitated at NorthCrest Care Facility. The patience and thoughtfulness that all the staff from the front offices to the building maintenance workers was 1st class and very much appreciated. 

I want to thank each and every one of you. I could not have gotten as far as I am now, after my stroke, if it would not have been for all of you! Life is a journey and we all have our troubles and obstacles to overcome. You have made the road easier for me!

My "disaster" enabled me to meet the most wonderful and caring people during my nearly month-long stay. God Bless You! 

I spent 3 weeks at NorthCrest in Jan 2018 recovering from major surgery. The following are my impressions of the facility. Physical building-the building was kept very clean, safe, and welcoming. The housekeeping staff seemed to be very thorough. The rooms are not large but were adequate for my needs. Food-the food was better than I expected in a nursing home environment. Staff-I cannot say enough nice things about the staff. Both nurses and CNA’s were excellent caretakers. Since returning home I have sung your praises everywhere!

Forget all the stereotypes of nursing homes - this place rocks! The food is good, everything is spic and span, concern for safety and infection control - no shortcuts. Every single encounter with ever staff was caring, competent, compassionate. The therapist treated us (family members) like we were part of the team and was interested in our success. God bless them! 

The staff worked so well together and seemed to really enjoy the patients and each other. Leslie and Paulette have created an effective and compassionate culture of caring. The staff always seemed to welcome Lori/family as part of the team, encouraging our input as they educated us.